March 24, 2023

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Hackers abuse legitimate remote monitoring and management tools in attacks

Security researchers warn that an increasing number of attackers are using legitimate remote monitoring and management (RMM) tools in their attacks to achieve remote access and control over systems. These tools are commonly used by managed service providers (MSPs) and IT help desks so their presence on an organization’s network and systems might not raise suspicion.

Researchers from Cisco Talos reported this week that one particular commercial RMM tool called Syncro was observed in a third of the incident response cases the company was engaged in during the fourth quarter of 2022. However, this wasn’t the only such tool used.

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